orders processed in our fulfilment centre
years experience in eCommerce retail and logistics
of orders are received and shipped the same day for swift delivery that consumers expect
accuracy in the warehouse, meaning more happy customers receiving their orders on time
Kenzigo seamlessly connects with your eCommerce platforms, efficiently managing your orders and handling returns. Our award-winning technology, combined with exceptional support, streamlines your operations and helps you scale faster. We provide comprehensive business support for every step of your fulfilment process.
With over 18 years of experience in the eCommerce sector, Kenzigo understands the distinct opportunities and challenges that online businesses encounter. We offer a reliable end-to-end fulfilment service that alleviates the stress of picking, packing, and shipping online orders throughout the UK and beyond.
We are dedicated to continuously improving our third-party logistics (3PL) services through technology. Our UK fulfilment centers are equipped with state-of-the-art systems that manage the fulfilment process for thousands of products, each with different storage, packing, and shipping requirements. This ensures efficient operation and high-quality service.
In the fast-paced world of eCommerce, it’s essential to move your products quickly. That’s why we have a 24-hour stock check-in process. We aim to book your goods into storage at our fulfillment center(s) within 24 hours. This approach helps you avoid missing out on potential sales. opportunities.
When we receive your products at our fulfilment center(s), we implement a 3-stage quality control process to ensure that the correct items are received in the right quantities and that any damaged goods are properly documented. Our careful approach to receiving goods instills maximum confidence in eCommerce businesses.
For each product you stock, we will assign the most suitable storage solution within our secure fulfilment centres. You can rest assured about shrinkage, as our KenzPortal technology offers complete visibility and control over your products.
Utilize our Inventory Analysis platform on KenzPortal to effectively forecast demand and plan, particularly during busy shopping periods such as Black Friday and Christmas. We gather comprehensive information about your products from all your eCommerce platforms to aid in multi-channel inventory management.
We integrate with the biggest and most renowned couriers to ship UK orders quickly, rivalling Amazon Prime. Through our longstanding partnerships with a wide selection of couriers, we can secure the best shipping services at the most competitive rate, passing the savings on to you. Alternatively we are happy for you to use your existing courier account.
Enhance your customers’ experience and make your product unboxing worthy of social media attention with our custom packaging solutions. We also offer pick and pack services for your online orders using sustainable packaging materials. This includes recycled and recyclable cardboard boxes, gummed paper tape, and paper void fill.
While it’s not possible to completely eliminate customer returns, we can assist you in streamlining returns management to make it easier and more profitable. Our thorough three-step process ensures that resaleable items are restocked promptly and made available for sale to your customers without delay.
Our premium B2B fulfillment solution allows you to sell to other businesses in the UK and beyond. We specialise in handling bulk orders while maintaining high quality. We take care of everything from securely packing crates to utilising shipping services that can manage large wholesale deliveries.
Kenzigo supports your omnichannel selling strategy with various eCommerce platform integrations. We can connect quickly and seamlessly to popular sales channels and marketplaces.
With our live dashboard, fulfilment updates appear instantly ensuring you know exactly what’s happening with your customer’s orders. Easily manage your order fulfilment requirements with live order updates that keep you in the know; on demand, any time, anywhere.
As a leading 3PL fulfilment provider, Kenzigo partners with the largest and most renowned carriers to ship online orders globally. We ensure timely delivery of products in excellent condition using the best couriers.
Thorough product inspections to ensure items meet your standards before shipping, helping reduce returns and boost customer satisfaction.
Accurate labelling and barcoding services tailored to your requirements, including relabelling for compliance, branding, or inventory tracking.
Custom light assembly, product rework, and packaging adjustments to get your items shelf-ready or retail compliant.
We assemble product kits and promotional bundles efficiently, perfect for multi-item orders, product launches, or seasonal campaigns.
Specialised B2B order processing, palletisation, and documentation for wholesale and retail distribution, including EDI integration support.
Dedicated customer service to manage order queries, returns, and resolution – acting as a seamless extension of your brand.
Add a personal touch with premium gift wrapping and custom message card options, ideal for gifting occasions and brand experience.
Expertly curated and packed subscription boxes with precision and care – from monthly kits to influencer mailers.
We’re a family-run 3PL fulfilment company with over 19 years of experience. We combine hands-on expertise with a personal, responsive service you won’t find with larger providers. Our clients trust us as a reliable extension of their own business.
From fast-growing online shops to subscription box services and startups, we work with a wide range of businesses. Whether you’re shipping 50 or 5,000 orders per month, we tailor our service to your needs.
We provide a complete end-to-end fulfilment solution:
Secure warehousing
Pick and pack
Branded packaging
Courier dispatch (UK & worldwide)
Returns handling
Inventory reporting
Yes — we ship worldwide using trusted delivery partners to offer both economy and express international options.
Absolutely. We process returns quickly and efficiently, helping you maintain a great customer experience.
Yes — we integrate with all major platforms like Shopify, WooCommerce, Amazon, and eBay. Orders automatically flow into our system for fast, accurate fulfilment.
Yes. You’ll have access to a real-time dashboard where you can view order statuses, stock levels, and shipping updates anytime.
We offer clear, competitive pricing based on storage, pick & pack per order, and shipping. We’ll provide a personalised quote with no hidden fees.
No — we’re happy to work with businesses of all sizes. Whether you’re just getting started or shipping daily, we scale with you.
Just contact us! We’ll walk you through setup, help integrate your store, and get your stock into our warehouse. It’s fast and hassle-free.
Our fulfilment centre is centrally located in the UK, allowing us to dispatch quickly across the UK and internationally.
We partner with trusted couriers including Royal Mail, DPD, UPS, and more — offering flexible delivery options to suit your business.
You’ll have access to a friendly, experienced support team who genuinely care. No call centres — just real people who know your account.
We use barcode scanning and quality checks to ensure every order is packed correctly. Accuracy and reliability are key to our service.
Yes! We’re happy to arrange a visit or virtual tour. Seeing our operation is the best way to understand how we work and how we can help you grow.
